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Route network Bus Metro Minibus Electric transportation Yerevan Traffic Management Center

Functions of the department

Transport Department

Transport department of the City  Hall  staff  consists  of  two divisions: public  transport regulation  and traffic management
 

The department shall:
  • in compliance with the procedure established by law, organize operation of intraurban public transportation, control its routes and schedules, manage operation of stops and stations of transportation means;
  • coordinate operation of the urban passenger transportation irrespective to the departmental subordination and ownership type;
  • develop and submit for approval to the mayor schedules of the urban passenger transportation, and ensure control over their fulfillment;
  • in accordance with the master plan of development of Yerevan, take measures for improvement of the system of traffic regulation points for passenger transportation, for complex development of the urban transportation and selection of its prospective types;
  • manage operations for accurate definition of the route network, distribution of stops for transportation (state-owned and private) and taxies, changes of the schedules and traffic regimes of transportation means;
  • participate in elaboration of urban development problems related to the development of the city road and street network;
  • make conclusions on the selection of types of structures (bridges, mains and trunk roads, pedestrian crossings) and the construction priority of those objects, appropriateness of introduction of technical means for traffic management.
  • carry  out  the  inventory, allocation and repair of public  transportation stops.
  • direct the  registration of  transportation  means of  the  companies and  organizations coordinated  by  the  City  Hall
  • according to the  established  order participate in  preparations of  distribution, balance and realization of  the  transportation  means of  the  companies  and  organizations coordinated  by  the  City  Hall
  • jointly to interested organizations work  out and present  to  the  mayor  of  Yerevan offers  concerning traffic improvements  and accident  rates reducing.

Yerevan Intracity Public Transport


The transportation services for the city's population are provided by buses, trolleybuses, minibuses, and the metro. Considering the recent trend of an increase in the number of motor vehicles in the capital, the city authorities have adopted a policy of increasing the proportion of high-capacity vehicles (buses and trolleybuses) in the urban transport network, while simultaneously eliminating the operation of minibuses.
The following passenger transport companies operate under the Yerevan Municipality: "Yerevan Metro named after Karen Demirchyan," "Yerevan Electric Transport," "Yerevan Bus," and "YerevanTrans" closed joint-stock companies, “Yerevan Traffic Management Center” community institution, as well as "Parking City Service" LLC, which is responsible for the establishment, maintenance, and control of paid parking spaces in Yerevan.

 

Route network


As part of the systemic reforms in the public transport sector of Yerevan, emphasizing the importance of enhancing the efficiency of the existing route network in the capital and creating a new one, the consulting company WYG International Limited, which was recognized the winner in an international competition announced with the support of the Asian Development Bank, has developed a new, efficient public transport route network for Yerevan. This network is based on the best international practices, precise calculations, and standards, and includes the possibility of implementing a unified electronic ticketing system, introducing a discount system, acquiring new, modern vehicles (buses, trolleybuses), while excluding minibuses, ensuring effective cooperation between other forms of public transport, significantly improving the quality of passenger service, and so on. 
In this context, work is underway to reconstruct and modernize the depot at 9 Tevosyan Street to meet modern standards.
The area of “YerevanTrans” CJSC located at 16 Leningradyan Street, has been upgraded to facilitate the operation of new buses. 
As part of the fleet expansion from 2020 to 2024, the capital acquired and imported 100 “GAZelle City” small-capacity buses, 562 mid-sized “Zhong Tong'” buses, and 87 large-scale “MAN” buses. Currently, the small buses serve 11 intra-city routes, while the Zhong Tong and MAN models cover 46 and 8 routes, respectively. Additionally, 10 routes are still served by older 'Higer' buses (2011 models).
Given the role of urban electric transport in the overall process of regular intra-city passenger transportation, especially from an environmental perspective, and taking into account the need for its further development, 15 Yutong and 15 “ZHONG TONG” trolleybuses (which are charged during operation) were purchased and imported into the capital within 2022–2024. These trolleybuses serve two routes: 2 and 10. 
The city plans to acquire an additional 45 modern in-motion charging trolleybuses in the first half of 2026, following the completion of the tender and the signing of the procurement contract.
With the implementation of the new route network, a unified electronic ticketing system was introduced on January 1, 2025, which includes the application of benefits for specific groups of citizens. This has significantly improved the comfort, condition, and quality of transport services for citizens.
The current route network consists of 64 bus routes (752 units of rolling stock), 11 minibus routes (94 units of rolling stock), and 10 trolleybus routes (60 units of rolling stock).

 

Bus Transportation


On weekdays, 632 vehicles operate across 64 intra-city bus routes, with 502 vehicles running on weekends and holidays. These routes are managed on a contractual basis by “Yerevan Bus” CJSC.
Moving forward, the implementation of the new route network requires a shift away from minibuses to a modernized fleet of full-sized city buses to ensure reliable service for the population.  

 

Minibus Transportation


There are currently 11 minibus routes in operation in Yerevan, equipped with 94 “GAZelle City” minibuses.
On weekdays, 81 minibuses operate on Yerevan's intracity routes, with 61 vehicles in service on non-working days. These routes are also operated on a contractual basis by “Yerevan Bus” CJSC.
In recent years, the volume of minibus transport has significantly decreased due to the reduction in the number of minibuses (the operation of old “GAZelle” minibuses has been discontinued). 

 

Overhead Electric Transportation


“Yerevan Electric Transport” CJSC currently has 60 trolleybuses, including 15 “YUTONG”, 15 “ZHONG TONG”, and 30 “LIAZ” brand vehicles. The company services 5 trolleybus routes, deploying 45–50 vehicles daily on average. 
In 2025, all 24 traction substations of the company were switched to remote control and are managed from a unified center located at 44 Bagratunyats Street. The fleet will expand in the first half of 2026 with 45 modern in-motion charging trolleybuses (the tender is complete and the procurement contract has been signed). Efforts are underway to renovate the trolleybus fleet, overhead and cable networks.In 2025, all poles on Myasnikyan and Acharyan streets were replaced, and the trolleybus contact network on those streets was fully renovated.
Renovation of depot buildings and fencing of the entire area at 44 Bagratunyats Street began in 2025 and will continue in 2026. 

 

Metro


The Yerevan Metro operates 10 stations along a 12.1 km line with a fleet of 45 cars. Over the past two years, passenger numbers have stabilized and begun to grow, largely due to improved operational efficiency, better service quality, and the discontinuation of several competing bus and minibus routes.
However, significant growth in passenger transportation is only possible through the expansion of the existing line and the construction of new stations. To this end, a tender has been finalized for consulting services to develop the design and cost estimates for a new metro station in the Ajapnyak administrative district. The winning company "Metrogiprotrans" has already commenced work on the project.

 

Public Transport Stops


Yerevan has approximately 1,200 public transport stops, 408 of which are currently equipped with shelters. As part of the new urban route network, the city is restoring former stops and establishing new ones. 
Development of the city’s bus stop shelters is moving forward. In 2022, 44 bus stop shelters in the Ajapnyak administrative district were replaced and an additional 33 were installed at existing stops. Throughout 2023, 20 new shelters were added across the Davtashen, Shengavit, Kanaker-Zeytun, Kentron, and Malatia-Sebastia districts. In 2023, 6 cast-iron bus shelters were modernized. In 2024, 6 cast-iron and 2 new-model shelters were renovated; in 2025, 6 cast-iron shelters were modernized.


Parking Lots


To regulate the parking lot sector in the capital, practical measures are being carried out in accordance with the Armenian law on "Local Parking Fees for Motor Vehicles". These measures aim to organize parking spaces on streets (road sections) and squares that are community-owned.
From the beginning of this process, paid parking lots have been organized on the main streets of Kentron and Arabkir administrative districts of Yerevan. Thanks to the modernization and reform of paid parking lots in Yerevan, new, modern equipment and software systems have been introduced. This has allowed for the implementation of automatic functions such as vehicle license plate recognition and digitization of data in paid parking lots.
In the underground parking lot at the Freedom Square, the electronic system has been improved to streamline the payment process.
To promote environmentally friendly transport, the Yerevan Council of Elders, through Decision 23.12.2025 №482-N, established a local parking fee exemption for electric vehicles, offering a discount to owners or legal holders of electric vehicles (which run on electricity) and their drivers.
By relevant decisions of the Yerevan Council of Elders, in 2025, 17 organizations and individuals were allowed to organize as well as continue the service of parking lots, established in previous years.


Transport Services for People with Disabilities


To make city buses accessible for wheelchair users and people with special needs, all 749 small, medium, and large-class buses imported to the capital between 2020 and 2024, including 100 GAZelle City brand buses, 562 Zhong Tong brand buses, and 87 MAN brand buses, are equipped with ramps. This allows people with disabilities to use public transport more conveniently and comfortably. 
The newly acquired 30 trolleybuses are also equipped with ramps and are adapted for the transportation of people with disabilities. 
According to the decision No. 482-N adopted on December 23, 2025 of Yerevan Council of Elders, the process for granting free parking permits for vehicles transporting people with mobility difficulties has been initiated. In 2024, 510 permits were granted, in 2025 – 358, and as of April 1, 2026, 406 permits have been issued. 
Emphasizing the importance of ensuring accessibility for people with limited mobility, the city is consistently addressing the need to allocate parking spaces for vehicles carrying people with disabilities. In this context, 83 paid parking lots have been equipped with designated spaces for vehicles of people with disabilities. 

 

Traffic Regulation


According to Article 57 of the Law “On Local Self-Government in Yerevan”, the Mayor of Yerevan is responsible for regulating traffic in the city, including the placement of road markings, traffic signs, and traffic lights.
To carry out these responsibilities, 765,928.6 thousand AMD Yerevan Municipality were allocated to the Yerevan Municipality from the RA state budget for 2025. Throughout the year, the following work has been completed:  
• 3,800 traffic signs have been prepared and installed.
• 371 traffic lights have been serviced, including 121 traffic lights operating in "pedestrian call" mode (with sound alerts for individuals with vision disorders).
• 2,406,479 meters of road markings were painted, with 1,129.1 square meters of cold and thermoplastic markings. 
• 26,623 square meters of pedestrian walkways were repaired and repainted. 
Since 2022, all newly installed traffic lights have been equipped with sound signals to help people with visual impairments move freely and to ensure pedestrian safety. It is planned to install 14 pedestrian call traffic lights in 17 unregulated pedestrian crossings in the capital in 2026.
Additionally, plans are underway to introduce modern systems to improve traffic management and increase their efficiency. 

 

Data-Driven Urban Mobility


To improve the efficiency of road traffic and public transport management in Yerevan, the “Yerevan Traffic Management Center” Community Agency was established by Decision No. 456-A of the Yerevan City Council dated November 18, 2025. The Agency was officially registered on January 5, 2026.
The Center’s main objective is to establish a modern, data-driven system for traffic and public transport management in Yerevan through the use of digital technologies and data analytics tools.
 

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