Health Care Department
There are 23 medical establishments subordinated to Yerevan Municipality.
1. During the reporting period, 1,723 children were born in Yerevan: 898 boys and 825 girls.
2. The number of visits to the municipal outpatient clinics was 161,221.
3. Within the framework of the program "Provision of hard-to-reach medical services to citizens", the following were issued: 21 referrals for computed tomography with contrast, 9 referrals for computed tomography without contrast, 17 referrals for magnetic resonance imaging, 28 referrals for breast cancer screening, 16 referrals for diagnostic coronary angiography, 14 referrals for cardiac stenting.
The results of the activities of Yerevan Municipality Health Department in 2023
1. To ensure the continuity of the modernization of Yerevan municipal healthcare institutions and improve the availability and quality of medical services for the population, 58.95 million drams were allocated to "Yerevan" Medical Center in 2023 for the purchase of new ophthalmological equipment. The program is long-term.
2. One of the priority tasks in the field of healthcare is to improve the conditions of the buildings of medical institutions. According to the program for the overhaul of healthcare facilities in the 2023 budget of Yerevan, four polyclinics were renovated, including Nor Arabkir, Polyclinics N12 and N 4, as well as the "Cilicia" branch of Polyclinic N8. The total funding amounted to 1.2 billion drams.
3. To ensure the availability of medical services for Yerevan residents, 90.27 million drams were allocated in 2023 for the provision of 98 computed tomography services with and without contrast, 96 magnetic resonance imaging services, 70 mammograms, 125 coronary angiographies. Also in 2023, a cardiac stenting service with 1 drug-filled stent was added and 91 referrals were provided for this service. The programs are long-term.
4. Refresher courses are organized for socially vulnerable medical workers of Yerevan municipal institutions. In 2023, 84 doctors and 29 nurses passed retraining.
5. In 2023, the outpatient staff of Yerevan municipal medical institutions were provided with 400 new-generation computers worth 143.5 million drams for full data entry into the "Armed" electronic health system.
6. To enhance healthcare and modernize medical institutions, in 2023, the Nubarashen outpatient clinic was merged with the "Grigor Narekatsi" Medical Center and transferred to trust management with the condition of additional investments of 150.0 million drams.
7. In 2023, within the framework of cooperation between the state and the private sector, a specialized organization was attracted to rebrand outpatient services and introduce new approaches. New principles of interior decoration and design were developed, and outpatient services were renamed as health centers. An electronic registration system was introduced to manage the queues of patients visiting polyclinics. For this purpose, televisions were installed in Yerevan municipal primary health care institutions.
8. To ensure the smooth operation of polyclinics, competitions for the purchase of medicines are organized annually. In 2023, to enhance the process of providing medicines and its continuity, as well as to obtain significant discounts due to large purchase volumes, the purchase of medicines was centralized. As a result, it was possible to obtain significant discounts on the total purchase amount.
9. In 2023, Yerevan Municipality cooperated with international organizations (WHO, UN, MSF). The most important task for the development of any modern society is to maintain health. In order to implement activities aimed at promoting a healthy lifestyle, Yerevan Municipality has introduced the "Healthy City" project.
The "Healthy City" project promotes a healthy lifestyle, offers preventive measures and access to medical care, as well as improves the quality of services provided. As part of the implementation of various programs and activities in cooperation with international organizations aimed at providing quality medical services to the residents of Yerevan, Yerevan Municipality signed a memorandum of understanding with the international humanitarian organization "Doctors Without Borders" in 2023 to implement the program "Access to quality services for patients with hepatitis C through a simplified care model".
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In June 2023, the "Arshakunyats" polyclinic was renovated by "VBG" company, equipment, medicines, vaccines, medical supplies and consumables were donated as a charity, and medical personnel were trained by foreign specialists.
The goal of the program is to ensure access to quality services related to hepatitis C, including screening, diagnosis, treatment, control and prevention. The program started on June 5, 2023, 1,741 free examinations were conducted, 306 cases of the disease were detected, 279 patients are undergoing treatment, 20 patients received a stable virological result and recovered. Activities and programs were also implemented with the support of the WHO: prevention of controllable diseases, joint efforts to combat cancer, inclusion of national screening programs in the primary health care (PHC) system, creation of a healthy environment where health is a priority, inclusion of mental health services in PHC based on maintaining and improving the mental health of the population, retraining of PHC doctors, medical care in emergency situations. In December 2023, with the support of the WHO, a program for integrating health and education was implemented within the framework of the Healthy City program, aimed at improving the health of the population and strengthening healthy lifestyle habits from an early age, which will have a cumulative, long-term effect on physical and mental health. In this regard, training was conducted for nursing staff serving schools, and the Armed e-health platform was introduced in schools.
Educational programs on health
Implementation of "Health Literacy" courses, including the WHO "Immune Patrol" module in schools, where children are introduced to the prevention of vaccine-preventable diseases, infection control and other health issues.
10. The Health Department coordinated and continues to coordinate the vaccination processes in Yerevan, health development programs and monitoring of the sanitary and epidemiological situation among the population.
11. For the purpose of developing health care, the Department participates in and is a member of specialized commissions created by the Ministry of Health to improve the sector. Together with the main specialists of Yerevan, it develops activities aimed at solving problems in the health sector.
12. In accordance with the Government Decision N 49-A dated January 12, 2023, the Japanese Government donated 38 Toyota Hiace 2.8 D ambulances, 7 Nissan Mini Bus vehicles, and 5 Ford Transit vehicles to Armenia. These vehicles were transferred to "Ambulance" LLC. The Yerevan Municipality provided a grant for the purchase of medical equipment and supplies, including 100 sets of transport radioluminescent folding splints worth 13,000,000 drams, 100 medical bags worth 7,000,000 drams, 80 automatic tonometers worth 1,832,000 drams. In addition, 6 air conditioners worth 902,000 drams and 11 video cameras and 1 video recorder worth 590,000 drams were purchased to ensure safe conditions in the building. In addition, 70 computers (Samsung Galaxy Tab Active 3 8.0 LTE) worth 18,753,000 AMD were received to improve the ambulance calling process:
• reduction in call response time,
• reduction in the hospitalization organization process due to the availability of information on free beds in medical institutions,
• improvement in the quality of call service,
• accurate transmission of call information in electronic format to the team servicing the call,
• accuracy and timeliness of statistical data,
• accuracy of filling in call data,
• replacement of the paper version of the call card with an electronic one,
• acceleration of call data collection,
• improvement of workflow efficiency,
• deepening of integration processes with various systems and improvement of the accuracy of transmitted data.
The Yerevan Municipality also donated 44 all-in-one computers to Ambulance LLC to meet modern software standards and improve the quality of work.
List of the needy and special groups of the population to get the right to free medical service and aid guaranteed by the Government
1. Beneficiaries included in the system of family allowance with the rates of neediness of 28.01 points and higher
2. Disabled people with deep restriction of functions
3.Disabled people with heavy restriction of functions
4. Disabled people with medium restriction of functions
5. Children under 18
6. Participants of the great Patriotic War and persons equal to them
7. Women of childbearing age: pregnancy, natal and postnatal care
8..Children without parental care aged 18-23
9.Those who have the direction for additional medical examinations given by state eligible medical and social bodies
10. Individuals of conscription age
11. Military men and the members of their families; members of the families of those fallen during the defence of the RA and while doing their duties.
12. Employees of rescue services and the members of their families, retired rescuers, disabled rescuers, members of the families of the rescuers died during their service.
13. Arrested and convinced people
14.Those who live in orphanages ad retirement homes
15. Repressed people
16. Participants of the activities of the elimination of Chernobyl accident consequences
17. People suffered trafficking
18. Refugees and members of their families
19.People who retired from military service as a result of injuries, diseases but are not considered disabled (within the frames of rehabilitation programs made up by eligible state bodies).
20.People who got injuries and illnesses during their military service and had to retire (within 3 months from the start of treatment until recovery)
21. Members of National Olympic teams of the Republic of Armenia.
22. Those who have the warrant for additional medical examination given by the forensic, forensic psychiatry, forensic drug and drug expertise and state law enforcement bodies.